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We Need to Learn Empathy!

Studies have linked empathy to greater patient satisfaction, better outcomes, decreased physician burnout, and a lower risk of malpractice suits and errors. Doctors need to understand people, not just science, and healthy leaders need to cultivate empathy in order to affect the lives of those around them.

Malcolm WebberMalcolm Webber

You Control What Matters Most

People assume the surfer is in control, and he does control his body and the board, but clearly the ocean is in charge; the ocean can do what it wants with the surfer. The same is true in leadership. Most leaders live in a fascinating dilemma. Others see them as controlling everything, but they feel as though they are in control of [...]

Kevin ThompsonKevin Thompson