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We Need to Learn Empathy!

Studies have linked empathy to greater patient satisfaction, better outcomes, decreased physician burnout, and a lower risk of malpractice suits and errors. Doctors need to understand people, not just science, and healthy leaders need to cultivate empathy in order to affect the lives of those around them.

Malcolm WebberMalcolm Webber

Enduring Well: Responsibility

In response to a negative situation, the lie says, “I can’t do anything about this.” In contrast, the truth says, “I may not be able to change everything, but here’s what I can do about this.” Even if it’s only a small thing at the time, internally taking responsibility, rather than simply resigning in despair, is the path of healthy [...]

Malcolm WebberMalcolm Webber